Privacy Policy

Privacy Policy

Introduction

Welcome to https://self-drive-dune-buggy-rentals-dubai.terratrek.net! We prioritize your privacy and are committed to protecting your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data from users accessing our website, utilizing our applications, or availing of our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing user data collection, so it’s essential to review them when visiting external sites.

Processing Activities

This policy outlines our practices regarding:

  • User accounts and access control
  • Website browsing and interaction tracking
  • Communication with users via various channels (email, phone, SMS)
  • Data collection through forms, surveys, and feedback mechanisms

Personal Data Collection

We collect multiple types of personal data to enhance your experience and deliver tailored services. This includes:

  1. Account Information: Details required for setting up and managing user accounts, such as names, usernames, and passwords.
  2. Payment Information: Credit/debit card details and billing addresses for transactions.
  3. Financial Information: Bank account numbers and other financial data for processing payments or refunds.
  4. Purchase Information: Items bought, quantities, prices, and order dates to process orders and improve shopping experiences.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to recognize devices and provide location-based services (with user consent).
  6. Location Data: Geographic coordinates and location-based services data to offer personalized recommendations and services.
  7. Feedback and Reviews: User ratings, reviews, and comments to improve our products and services.
  8. Social Media Information: Data from social media platforms when users interact with our content or share it, including likes, shares, and comments.
  9. Product Information: Preferences, selection history, and product interactions to provide relevant recommendations.

We gather this data through various means: direct user input, server logs, cookies, pixels, and third-party analytics services. Additionally, trusted third parties may share aggregated or de-identified data with us for specific purposes.

Cookies

We use cookies to enhance your experience on our website and collect valuable insights. Cookies are small text files stored on your browser by websites you visit. They can be categorized as:

  1. Strictly Necessary: Essential for website functionality, ensuring secure access, and providing core services.
  2. Preference: Remembering user preferences, such as language or theme settings, to personalize the interface.
  3. Analytics: Tracking website usage, gathering statistical data, and helping us understand how visitors engage with our site.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or upon request for deletion, we securely erase or anonymize the data. Our data retention policies vary depending on the type of information and the legal obligations in each jurisdiction we operate in.

Security Measures

We have implemented robust security measures to safeguard your personal data. These include:

  • Secure data transmission protocols (HTTPS)
  • Encryption for storage and transfer of sensitive data
  • Access controls and employee training to ensure data protection
  • Regular security assessments and penetration testing
  • Engagement of trusted third-party processors who adhere to strict data protection standards

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect or solicit personal information from minors. If we become aware that a child has provided us with personal data, we will take steps to delete this information and discontinue any further collection.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The ability to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The option to request the deletion of your personal data, under certain circumstances.
  • Restriction: Limiting our processing of your data in specific cases.
  • Portability: Receiving a copy of your personal data in a structured format, portable and reusable across different systems.
  • Objection: Objecting to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or submit a complaint, please contact our Data Protection Officer using the details provided in the ‘Contact’ section below. We will respond within the prescribed timeframes as per applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. We encourage users to review this policy periodically for the latest information on data handling. Any significant changes will be notified via a prominent notice on our website and/or through direct communication with users.

Contact Information

For any questions, comments, or requests related to privacy or data protection:

We appreciate your trust in our services, and we are committed to maintaining the highest standards of data protection and transparency.